Security First
Built to Protect Your
Business and Your Clients.
Security is not an afterthought at PlusCRM. Every layer of the platform is designed to keep your data safe, your operations compliant, and your clients' trust intact.
UK GDPR Compliant
SIA Industry Aligned
TLS 1.3 Encrypted
99.9% Uptime SLA
Mandatory 2FA
AES-256 Data at Rest
Security Architecture
Six Layers of Protection
From mandatory 2FA to encrypted infrastructure, every aspect of PlusCRM is secured.
Mandatory Two-Factor Authentication
Every user account on PlusCRM requires 2FA. No exceptions. Whether you are a company admin, field officer, or reseller, 2FA is enforced at login to protect your data from unauthorised access.
- Enforced for all user roles
- Supports authenticator apps (TOTP)
- Account lockout after failed attempts
- 2FA recovery codes provided securely
End-to-End Encryption
All data transmitted between your devices and our servers is encrypted using TLS 1.3. Sensitive data stored in our database is encrypted at rest using AES-256 encryption.
- TLS 1.3 for all data in transit
- AES-256 encryption at rest
- Encrypted backups
- Secure key management
Role-Based Access Control (RBAC)
Granular permission controls mean every user only sees what they need to. Admins, supervisors, field officers, and clients each have tailored access levels that you control.
- Custom permission roles
- Client portal access control
- Field officer limited view
- Admin override capability
GDPR Compliance
PlusCRM is built with GDPR compliance at its core. We process and store data in accordance with UK and EU data protection law. Data subject requests, retention policies, and consent management are all handled.
- UK GDPR compliant
- Data subject request handling
- Configurable retention policies
- Data processing agreements available
Full Audit Trails
Every action taken in PlusCRM is logged with a timestamp and user attribution. From client record edits to login attempts, you have a complete, tamper-evident audit trail for compliance and investigation.
- All actions logged with timestamp
- User attribution on every event
- Tamper-evident log storage
- Exportable for compliance reporting
Secure Infrastructure
PlusCRM is hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA. Automated backups, DDoS protection, and continuous security monitoring protect your data 24/7.
- 99.9% uptime SLA
- Automated daily backups
- DDoS protection
- 24/7 infrastructure monitoring
Data Protection Statement
Your Data. Your Clients' Data. Protected.
PlusCRM processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a data processor, we maintain a Data Processing Agreement (DPA) available to all customers.
We do not sell or share your data with third parties for marketing purposes. Your data is stored in UK/EU data centres and is never transferred outside of adequacy-protected regions without your explicit consent.
Security You Can Trust
Book a demo and see exactly how PlusCRM protects your business and your clients' data.
Book a Free Demo