PlusCRM

Platform Features

Everything Your Security
Business Needs.

PlusCRM is a complete management platform built for the security industry. From CRM to field ops, billing to compliance — it's all here.

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Core Modules

Built for Security Operations

Every feature is purpose-built for security companies. No generic tools. No workarounds.

CRM & Client Management

Centralise all your clients, contacts, contracts, and SLAs in one searchable platform. Track renewals, notes, and communications effortlessly.

  • Client profiles & history
  • Contract tracking
  • SLA management
  • Communication log

Field Operations

Schedule officers, manage shift patterns, track attendance, and coordinate mobile patrols. Ensure the right guard is at the right site, every time.

  • Shift scheduling
  • Attendance tracking
  • Mobile patrol coordination
  • Real-time officer status

Automated Billing

Stripe-powered billing that automates invoicing, collects payments, and handles recurring contracts. Get paid faster with less admin.

  • Stripe integration
  • Recurring invoices
  • Automated reminders
  • Payment tracking

Security & Compliance

Mandatory two-factor authentication, role-based access control, full audit trails, and GDPR-compliant data handling built in from day one.

  • Mandatory 2FA
  • RBAC permissions
  • Full audit trails
  • GDPR compliant

Client Transfer System

Seamlessly transfer client accounts between resellers or company entities. Full data integrity maintained throughout the transfer process.

  • Safe account transfer
  • Data integrity
  • Reseller handover
  • Transfer audit log

Email & Communications

Use our built-in email system or connect your own SMTP for branded client communications. Automated alerts and notifications keep everyone informed.

  • Custom SMTP support
  • Branded emails
  • Automated alerts
  • Notification templates

Custom Branding

White-label the platform with your logo, colours, and domain. Clients see your brand, not ours. Perfect for resellers and established security firms.

  • Logo & colour upload
  • Custom domain
  • White-label portal
  • Branded client login

Incident Reporting

Officers log incidents from the field via mobile. Reports are instantly available to supervisors and clients with photos, timestamps, and GPS data.

  • Mobile incident logging
  • Photo attachments
  • GPS timestamps
  • Instant client access

Keyholding Management

Track key allocations, alarm responses, and access logs in real time. Full audit trails for every keyholder event — SIA compliant.

  • Key allocation tracking
  • Alarm response logs
  • Access audit trail
  • SIA compliant

Site Management

Manage unlimited sites with detailed profiles including risk assessments, access instructions, emergency contacts, and site-specific procedures.

  • Unlimited sites
  • Risk assessments
  • Emergency contacts
  • Access instructions

Reporting & Analytics

Generate professional reports for clients and management. Track KPIs, incident trends, officer performance, and contract profitability.

  • Client-ready reports
  • KPI dashboards
  • Trend analysis
  • Export to PDF/Excel

Bespoke Websites

Professional, conversion-focused websites built specifically for your security company. Designed to win contracts and build credibility.

  • Custom design
  • Mobile responsive
  • SEO optimised
  • Lead generation focused

Ready to See It in Action?

Book a free demo and we'll walk you through every feature tailored to your security operation.

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